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Portal & platform development - at our digital agency

Introduction

Whether customer portals, sales portals or support portals - offer your partners a special added value and let them participate in your processes. By providing a portal or a platform, you take an opportunity to stand out from the competition and to bind your business partners to you. As soon as a user interacts with you, enters or queries information, the development of a portal should be considered. From intranet to extranet to individual solutions for your customers - there are no limits.

Difference between platforms and portals

The terms digital platform and portal are often used synonymously. However, differences can be found in their usage. You can learn more about this here.

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Explanation

What is a platform?

A platform, such as community platforms, real estate platforms or sales platforms like Ebay, offers users the opportunity to exchange information, communicate or advertise. As a user, you can register in most cases and create offers or respond to them. In short, on platforms demand and supply are presented and taken up by the respective users. A digital workspace for one's own employees can also be realized with a platform.

Advantages of platforms

Expansion of the own offer

More visibility and reach

New distribution channels

Open up new channels

Addressing new customer groups

Through a public platform

Investment in the future of the company

Long-term ROI for your company

Explanation

What is a portal?

A portal offers users various services and can be seen as the digital access to the company. From the company's point of view, these can be customer portals, consulting portals or document portals. In each case, users receive personal access data and become a direct part of a specific process. Often, chats, blogs or document archives are also made available to simplify communication.

Advantages of portals

New distribution channels

Open up new channels

Larger service network

Higher customer satisfaction

Information Retrieval

Long-term ROI for your company

New customer groups

Growth for your company

Customer loyalty

An important factor in globalization

Automated processes

Efficiency increase

We support you

Idea generation & brainstorming

Together we will consider how your company could benefit from its own portal or platform.

Technology Consulting

We help you to choose the right technologies.

Implementation

Implementation of portals and platforms.

Maintenance & further development

Maintenance, renewal and further development of existing portals.

Start with your contact request.

Both platforms and portals are a helpful way to offer business partners and customers a unique added value in obtaining information and at the same time to bind them to the company. Through portals and platforms, information is distributed quickly, they regulate processes and user rights can be determined. The functions can be continuously developed. Platforms and portals should be used as an opportunity to guarantee customers, employees and partners quick and easy access to the information they need, to promote communication, but also to gather information about the target group.

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Examples

This is how portals and platforms are used in companies:

External to the company

Communication

Process Management

Marketing

Distribution

Support

And many more...

In-house

Communication

Process optimization

Production optimization

Knowledge transfer

And many more...

as a product

Advertising platform

Community

Entertainment

Education

Tool

Software as a Service Product

And many more...

Used correctly, a portal or platform can add real value to the business. It provides an autonomous vehicle for your business operations and can help scale tremendously. However, this requires cross-industry expertise from the areas of development, business management and marketing.

Christoph Heike, Managing Director of Webzeile GmbH

Development example

Boat Hero - Platform & App

Case Study

Internationally oriented and multilingual online platform for boat sales. Including dealer area, main page, user area, app and much more.

Food Delivery - App MVP

Case Study

Food delivery app with backend for a restaurant chain. Orders, menus and delivery areas can be individually created and managed. In the kitchen there is an iPad on which new orders are continuously received and receipts are printed automatically.

This is how it works

Important approach in the realization

When developing platforms or portals, it is of particular importance not to consider only the technical aspect. The application should enable the user to use it easily and intuitively, but the business aspect is just as important to consider. The entire structure of the targeted solution as well as the service offering must provide a certain added value for both the user and the company. Since the development of a platform or portal can become a complex issue, we attach great importance to ensuring that the solution works for you afterwards not only technically, but also economically.

If you would like to learn more about our approach, we look forward to hearing from you.

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Frequently asked questions

It all depends: What external factors need to be considered for development? Is there already a corporate design? Have all functional requirements already been worked out? Do contracts with a payment provider still have to be concluded? Basically, you should plan at least 3-6 months for the complete development of a portal.

A frequently asked question is that of the costs. Here, too, the answers could not be more different. Should it be a first prototype or do you already want a fully grown product? How many functions need to be integrated? Is there already a corporate design? Should we support you with the requirements analysis? Usually small portals can be realized starting at about 8,000 EUR plus VAT. Medium-sized applications quickly move into the range of 50,000 - 60,000 EUR plus VAT, upwards there is practically no limit.

Typically, you first arrange a free initial meeting with us, in which we get to know each other and we can give you an initial assessment of your project. You then work out a list of requirements alone or together with us in (a) further appointment(s), on the basis of which we can provide you with a fixed price offer. After the assignment, we get to work and keep you constantly updated.

Absolutely! This is even an advantage. Due to our long experience, we have already worked with several industries and can gladly give you tips and advice even during the idea phase. We can identify obstacles and hurdles together with you and even save you time in the end.

As a rule, this is possible. However, this depends on which technologies the existing software uses. Talk to us!

We ourselves focus exclusively on what we are good at: Development. However, we work with server providers / cloud providers / hosters and can seamlessly connect to them. Where we stop, the hoster can start.

Due to our many years of experience, we can also score here. The security of the application is very important to us and is already considered from the beginning. We can also provide rudimentary advice on data protection issues and work together with legal counsel for more complex cases.

What customers say

„Webzeile GmbH has supported us in various projects for process digitization, which have enabled us to save costs and gain competitive advantages to this day. Thank you for the intensive sparring before and the great service after the launch of the commissioned developments!”

– Holger Schlapper, A&B Events GmbH

„For our various websites & web applications, we have been regularly using the services of Webzeile GmbH for many years and are very satisfied. We appreciate the uncomplicated and familiar cooperation, the broad know-how as well as the solution-oriented way of working.”

– Abdul Lamghari, GFU Cyrus AG

„Mr. Heike (Managing Director Webzeile GmbH) was actively involved in the design, implementation and further development of our PHP micro services. He was also able to support us competently due to his experience in domain-driven design.”

– Oliver Köhler, Simplicity AG

„The cooperation with Webzeile and Mr. Heike is very uncomplicated and professional. He programmed my private news project "Industrial-Internet.de" for me. It was extremely fast and the result is convincing.”

– Carsten Knop, Frankfurter Allgemeine Zeitung

„Thank you for the cooperation, which I experienced as smooth and successful.”

– Max Ehlers, UNESCO-UNEVOC

„With Webzeile we found a reliable service provider who programmed our complex website precisely and set no limits to our creativity. There's no such thing as can't.”

– Claus Bienfait